This Shipping and Delivery Policy explains how Essentient handles the shipping and delivery of products and services.
1. Shipping methods and timelines
- We offer shipping and delivery for applicable products and services as described at the time of purchase.
- Estimated delivery times will be provided during checkout or in your order confirmation.
- Delays may occur due to unforeseen circumstances. We will notify you of any significant delays.
2. Shipping charges
- Shipping charges, if applicable, will be clearly stated at the time of purchase.
- Any additional taxes, duties, or fees are the responsibility of the customer unless otherwise specified.
3. Order tracking
- Tracking information will be provided for shipped products where available.
- If you have questions about your order status, please contact us at contact@essentient.co.
4. Delivery issues
- If your order is lost or damaged in transit, please notify us promptly for assistance.
- We are not responsible for delays or failures caused by incorrect address information provided by the customer.
5. Contact us
- If you have questions about our shipping or delivery policy, please contact us at contact@essentient.co.